Archive for the ‘Tips from the Evergreen Playbook’ Category
Friday, May 4th, 2012
We just wanted to inform everyone about a great article in the Sports section of today’s USA Today, titled “Can Bobby Petrino, Jim Tressel travel road to redemption?“
The article is great because 1)it deals with an interesting topic in the world of reputation management and 2)our very own Karen Kessler has been tapped to give her input on the issue!
Props to Karen for giving some amazing advice! Please click on the link above to read what she has to say.
Posted in Reputation Headlines, Sports Reputation, Tips from the Evergreen Playbook | Comments Closed
Thursday, March 1st, 2012
Happy March to our loyal Reputation Roulette readers! We interrupt this regular session of reputation discussion to bring you some exciting news from the world of Evergreen Partners.
Evergreen’s own Mindy Cohen was recently featured and quoted in the February 23rd issue of The Chronicle of Philanthropy in an article about how the baby-boomer generation has shaped the field of charitable donation today.
 Keri Oberly courtesy of the Institute for Shipboard Education/Semester at Sea®
If you’re a subscriber to The Chronicle of Philanthropy, click here to read the full article. Otherwise, see below for Mindy’s portion:
Show donors the savings.
When Mindy Cohen helped organize a benefit last year for the New Jersey Performing Arts Center, she made sure that the charity’s many baby-boomer donors understood where their money wasn’t going. “We let them know everything we’d done to reduce the cost of the event itself,” says Ms. Cohen, a cofounder of Evergreen Partners, a firm that does public relations and event planning for charities.
Among the cost-cutting measures: Virtual programs, with sponsor ads that are displayed on screens at the center, have replaced printed programs, while the souvenir goodies that used to grace every place setting are now gone. Instead, Ms. Cohen tried to make visible just where donors’ money goes, highlighting programs, individual performers, even pairs of tap shoes for young dancers in New Jersey’s public schools.
“Baby boomers want to feel the money they worked hard for is going to a real program,” says Ms. Cohen. “They want to have a thorough understanding of where the money ends up and a sense that it isn’t being wasted.”
We’re so excited for Mindy and hope you all can pick up a tip or two from the Chronicle of Philanthropy article!
Tags:baby-boomer, charitable donation, Evergreen Partners, Mindy Cohen, Philanthropy Posted in Reputation Headlines, Tips from the Evergreen Playbook | No Comments »
Monday, December 12th, 2011
As Blackwater Xe Academi is learning, a name change is not the easy reputation fix that some would let you believe. For the second time since their disastrous killing of civilians in Iraq in 2007, the company formerly known as Blackwater has changed their name.
Yes, the name is different. But the company is the same, the contracts are the same, the same executive team is still in charge and company offices remain in the same locations. Blackwater Xe Academi will have to carry around their history regardless of their name. Although important, a company’s identity is not purely established by a name or color scheme. There are no easy fixes in the world of reputation management and Blackwater Xe Academi is sure to learn this the hard way.
Tags:Academi, Blackwater, branding, crisis communication, Identity, Iraq, Name Change, reputation management, Xe Posted in Reputation Headlines, Tips from the Evergreen Playbook | No Comments »
Thursday, November 10th, 2011
Herman Cain is stuck between a rock and a hard place. Usually a public figure facing allegations they believe to be false can wait for the truth to come out and then rebuild their reputation from there. It is not that easy for a prospective presidential candidate counting the days until the 2012 election while carefully watching every poll number. Charges, real or fake, such as these can gain legs and begin to hurt poll numbers very quickly.
Here is how Cain is responding to the charges;
http://www.chicagotribune.com/news/local/ct-met-herman-cain-accuser-1109-20111109,0,4756421.story
Cain has taken the offensive in denying these allegations that he adamantly believes to be lies. We don’t necessarily disagree with this tactic as long as it is done in the proper way. By throwing counter claims at the accusers Cain risks falling into the same exact trap. If it turns out there is any shred of fact to their claims then Cain looks extremely foolish and can kiss his political career goodbye.
How would we handle this?
Cain is not wrong to publicly dispute these charges if he believes them to be false, He should not however, come out and point the finger and throw around counter claims. If he never met the woman, say that. If he met her but is 100 percent confident it never went further than that, say that and if possible provide proof. Do not ever say anything you don’t have evidence of… Because you can never take it back.
Tags:Crisis Communications, Herman Cain, reputation management, Sexual Harassment Posted in Reputation Headlines, Tips from the Evergreen Playbook | No Comments »
Wednesday, October 12th, 2011
From the Wall Street Journal:
“After taking heaps of blame for the financial crisis and accepting a $130 billion government bailout to survive, American International Group Inc. knows a thing or two about bad publicity. Now it wants to help others weather such storms—for a price.”
Read more here
Obviously many companies can benefit from this type of insurance offered by AIG, especially, as noted in the article, small or medium businesses without in-house PR staff. Evergreen Partners has always been very critical of companies who fail to put into place pre-emptive crisis communications and reputation management plans. Our experience has shown us that an adequate plan in these areas can save you from a world of trouble down the road. AIG’s newest addition to the reputation manager’s toolbox is much applauded by the staff at Evergreen. We hope that this will encourage businesses to begin to think proactively about their reputations before it is too late.
Tags:AIG, crisis communication, insurance, planning, reputation management Posted in Reputation Headlines, Tips from the Evergreen Playbook | No Comments »
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